Help & FAQ
Good questions,
simple answers.
Everything you might want to know about ordering, delivery and returns at Edecor. Can’t find what you’re looking for? We’re a message away.
Orders & payment
Add the pieces you like to your bag, then open your bag and continue to checkout. You’ll enter your email and delivery address, choose shipping, and pay. You’ll see a confirmation page as soon as your order is placed.
All prices in the shop are shown in euros (EUR).
Payment is taken securely at checkout. The payment methods available for your order are shown on the final checkout step.
Yes. If you have an account, sign in and open your orders to see what you’ve bought. New here? You can create an account in a minute.
Get in touch through our contact page as soon as possible with your order details, and we’ll do our best to help.
Shipping & delivery
We currently deliver within Finland.
Standard shipping within Finland is free. You’ll see the shipping option and its price at checkout before you pay.
When your order ships, tracking details are added to it. If you have questions about a delivery, reach us through our contact page.
Returns & refunds
Please contact us through our contact page with your order details and we’ll explain the next steps for your return.
We’re sorry about that. Send us a message through our contact page with your order details and, if you can, a photo of the item, and we’ll sort it out with you.
Our products
Soft lights and simple home details for calm corners: fairy lights and night lights, mirror accents, wall art and wind chimes. Browse everything in the shop.
Each product page lists the details and options for that piece. If something you need isn’t there, ask us through our contact page and we’ll find out for you.
Stock changes over time. Check back on the product page, or ask us through our contact page whether it’s expected again.
Still wondering?